Privacy Policy

A Summary of Our Privacy Policies


We recognize the importance of privacy to you, the Members and users of the web site (the "Web Site"). We also recognize the potential sensitivity of information that you may place on Our Web Site. We are committed to protecting your privacy and promise to maintain any personal information you provide in the manner detailed in this Privacy Policy. We are also committed to ensuring that Web Site users and Members are aware of the ways in which we maintain and use user-provided and Member-provided information. Notice of Our Privacy Policy (including a link directly to the policy) appears on the Web Site home page and on each page at which a user or Member is asked to input personal information.

Our Data Security Commitment

We have implemented commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online during transmission and storage, in order to prevent unauthorized access to the Web Site or any portion thereof, maintain data accuracy, and ensure the correct use of information.

Special Note Regarding Web Site Use By Children

This website is not intended for or designed for use by children (i.e., anybody under the age of eighteen). The Web Site does not allow children to register as members. Members must be eighteen years old or older to join.

Changes To This Privacy Policy

UPCH may change this Privacy Policy from time to time in accordance with its agreement with the National Association of Unclaimed Property Administrators ("NAUPA"). Before becoming effective, any amendment to the Privacy Policy must be submitted to NAUPA for evaluation and approval. If there is a major change, addition, or deletion to the Privacy Policy, UPCH will notify all Members through e-mail seven (7) days in advance of the change. It is your obligation to keep your contact information up to date and correct in your Self-Profile. (If you don't, you won't be notified of the changes.) You must terminate your Membership and stop using the Web Site if you do not want to be bound by the updated Privacy Policy. You are governed by the Privacy Policy in place at the time of each individual visit to or use of the Web Site if you are not a Member.

Your continued use of the Web Site after any such change is made constitutes acceptance of and agreement to be bound by the terms of the Privacy Policy as modified. Only UPCH, pursuant to its agreement with NAUPA, can modify the terms and conditions of this Privacy Policy.

The Data We Gather and How We Apply It

Our main purpose in collecting personal information from Our Members is to offer them with a speedy, easy-to-use, and personalized Web Site experience. Although non-Members may use the Web Site to do individual searches, access other sites, and for other restricted reasons, Web Site Members give the vast bulk of personal information that a user may provide via the Web Site. New Members are required to give several pieces of personal information throughout the Membership sign-up process. The completion of the Membership registration procedure necessitates the submission of certain of the necessary goods. Other elements are optional and may be provided at the discretion of the Member. The following are examples of the sorts of personal information that users or Members of the Web Site may provide:

Information You May Provide and How We Use It

Manual Search Information
What Is It?
Non-Members and Members can utilize the Web Site to conduct searches by manually entering the name they want to verify the database against into the database search box (the "query"). Members only need to provide the query once they've signed in to execute a manual search. In order to do manual searches, non-members must additionally enter their state and zip code.

What Will We Do With It?

This information is used only to track the amount of database use in different parts of the country. The query name is not saved and is used only to generate the results of your search. These results are returned only to you and are not otherwise saved.

Member Information - Self Profile

What is it, exactly?
When you sign up as a Member of, you must give numerous pieces of personal information at your option (the "Mandatory Information"). Name, first name, last name, email address, a self-chosen password, a self-chosen password hint, zip code, state, nationality, and how you found about the Web Site are all mandatory information elements marked with an asterisk on the Member sign-up pages. Additional information may be provided throughout the Member sign-up process and while amending your profile. This Optional Information is marked at the profile edit screens and may include things such as your birthdate, social security number, gender, phone number, past last names, and former addresses. It is often utilized in support of claims processing identification verification. You may be offered the chance to supply additional Optional Information via the Web Site in connection with outreach activities from time to time. The information you supply about yourself is referred to as your Self Profile for the purposes of this privacy policy.

What Will We Do With It?

Except as required by law, to protect the rights and property of UPCH and or, or as otherwise described in this Privacy Policy, personally-identifying Membership information (i.e., information specific enough to allow a third-party, such as a state or a state's agent, to discern your identity) is never provided to a third-party without your express consent, with the exception of UPCH's agents/contractors charged with monitoring and administering the Web. (For further information, see the definition of "We" above.)

We may use the information you supply to compile statistics on how people use our website (e.g., that there are over x number of users in a given state, that x percent of the Web Site users are over a certain age, that x number of Web Site users work in a given industry, etc.) This statistics information may be shared with third parties, such as a state or NAUPA.

We may also use the information you provide to contact you as described herein.

Finally, if, after a successful search, you choose to initiate the claims process through the Web Site, certain elements of Mandatory and/or Optional Member information may be provided to the relevant State in relation to the legal processing of your claim.

How do I go over my self-profile and make changes?

By visiting the home page and checking in to the site, you may review and/or amend the Self Profile that you previously generated. You may modify your profiles from the Members Area screen. To view or edit your Self Profile, you must first enter your user ID and password.

Membership Cancellation

You can cancel your Membership at any time and for any reason by selecting the "Cancel My Membership" link, which appears in the Profiles section within the Membership Screens. We will flag your Membership information immediately upon receipt of your cancellation request and will not use your information thereafter. We may, however, maintain the Membership information for up to a year due to the fact that canceled Membership records are purged on an annual basis. We reserve the right to cancel your Membership at any time, for any reason, with or without cause, and without notice to you. Reasons for cancellation may include, but not be limited to, violation of any portion of this Privacy Policy, the Web Site Terms of Service, or any applicable laws or regulations.

Additional Profiles - Member Information

What Exactly Are They?
The ability to run periodic searches on the same name or person without having to manually re-enter the essential search information is one of the sophisticated capabilities available to Our Members. Instead, a Member can create search profiles for other people, such as family and friends, in addition to his or her own Self profile ("Additional Profiles"). The construction of a new Additional Profile, like the Member's Self Profile, comprises Mandatory and Optional Information parts. The first and last names of the Profiled individual, as well as their relationship to the Member, must be included in an Additional Profile. An Other Profile may also include additional information about the Profiled individual, such as the Profiled person's birthday, social security number, past last names, former residences, e-mail address, gender, and phone number, at the Member's discretion.

Except as required by law, to protect the rights and property of UPCH and or, or as is otherwise described in this Privacy Policy, personally-identifying information contained in an Additional Profile (i.e., information specific enough to allow a third-party, such as a state or agent of the state, to discern your identity) is never provided to a third-party without your express consent, other than, of course, to UPCH's agents/contractors charged with monitoring and administering the Web Site, all whom are bound to protect your privacy according to the terms of this Privacy Policy.

What Are We Going to Do With Them?

Except as required by law, to protect UPCH and/or rights and property, or as otherwise described in this Privacy Policy, personally-identifying Additional Profile information (i.e., information specific enough to allow a third-party, such as a state or a state's agent engaged in claims processing, to discern the identity of the Profiled person) is never provided to a third-party, with the exception of UPCH's agents/contractors charged with monitoring. (For further information, see the definition of "We" above.)

We may use Additional Profile-related information to develop statistical information about Web Site Profiles, similar to how such statistical information is obtained for Member Self Profiles, as mentioned above. This statistics information may be shared with third parties, such as a state or NAUPA.

Except as required by law, to protect the rights and property of UPCH,, and/or the Profiled person, or as otherwise specified in this Privacy Policy, we will never contact a Profiled person based on his or her presence in the Web Site data. We may also transmit some parts of the Profile to the appropriate State in regard to the legal processing of the claim and/or contact the Profiled individual or his or her heirs if an unclaimed property claim is initiated based on a Profile search.

How can I look through, edit, or delete my extra profiles?

You (or the person profiled in the Additional Profile, so long as you provide that person with your user ID and password) can review and/or edit the Additional Profile(s) that you previously created by visiting the home page and signing in to the site. From the Members Area screen you may edit your profiles. You or the profiled third-party must enter your user ID and password to access or change your Additional Profiles. Furthermore, if we receive notice from a third-party that you are maintaining an Additional Profile on that third-party and that the third-party objects to the maintenance of the Additional Profile, we shall, without notice to you, delete that Additional Profile. You (and any interested third-parties) should note, however, that a "delete request" must include the name of the Member allegedly maintaining the objectionable profile, the objecting third-party's full name, and other information sufficient to distinguish the objecting third-party from other similarly-named individuals. As a Member or user of the Web Site, you acknowledge and agree that the decision of whether to delete or allow a complained-of Additional Profile is at UPCH's sole discretion, and you release UPCH from any and all liability regarding any such decision or deletion.

Information on "Tell Us Your Story"

What Exactly Are They?
Users and Members who utilize the Web Site to track down money that is owed to them can share their good fortune in the "Tell Us Your Story" and "Success Stories" sections. These optional sections of the Web Site provide a venue for a user or Member to publish information about the user's or Member's location of missing cash owed to the user or Member. (Input the data in the "Tell Us Your Story" box.) The material may be presented in the "Success Stories" section at the discretion of UPCH.) If you want to share your success story, the information you provide may include (but is not limited to) your name, city and state of residence, the state where you found the lost money, and the amount of the successful unclaimed property claim. By submitting information to this section of the Web Site, you warrant and represent that: (1) you are the person to whom the funds were due, or that you have proof of that person's express permission to post the Success Story; (2) all information you provide is true, complete, and correct; and (3) you have the capacity and authority to grant the release and permission to use and republish set forth immediately below.

What Will We Do With It?

By submitting information to the Web Site's Tell Us Your Story and/or Success Stories sections, you grant us permission to use the posting, any portion of it, and/or any information contained therein (including your name) for any legal purpose, including trade, marketing, and other forms of advertising or promotion, without payment to you or any other party. You grant us a perpetual, irrevocable, non-exclusive, and fully licensable right and authorization to use, reproduce, modify, adapt, publish, create derivative works from, translate, display, and otherwise distribute your Entry and information worldwide via any media now existing or later developed for any legal purpose by posting any such entry.

Furthermore, you acknowledge that your Entry may be viewed by all other Members and users of the Web Site. Finally, we reserve the right in our sole discretion to edit or delete in whole or in part any Success Story entries. We do not, however, undertake any duty of review or censorship of these entries and hereby disclaim any and all liability for or arising from in any way the content of these messages or entries, regardless of the grounds for or nature of the claim.

"Tell A Friend" Information

What is it, exactly?
The "Tell A Friend" option, which allows the User to send an e-mail to up to three recipient e-mail addresses, allows users of the Web Site to share their good fortune or suggest the Web Site to friends and family. To send an e-mail, the User does not need to leave the Web Site (s). To complete the "from" line of the "Tell A Friend" e-mail(s), the User must submit his own e-mail address, as well as the intended recipient's e-mail address(es) (s). A statement suggesting the Web Site is included in the pre-existing content of the e-mail, which the User may modify. By using the "Tell A Friend" feature, a User certifies that he has entered his own valid e-mail address in the "from" line, that he has a prior non-commercial relationship with each recipient, and that the message does not contain any commercial, harassing, or otherwise inappropriate or illegal content.

How Do We Use It?

We reserve the right to keep and maintain, for the purposes of security and system administration, "Tell A Friend"-related information, including the identity of the sending User, the e-mail address entered by that User in the "from" line, and the e-mail address(es) of the parties to whom the e-mail was sent. Personally-identifying "Tell A Friend" information (e.g., individual e-mail addresses) will never be sold, used, or disclosed by us except as follows. Such information may be used or disclosed for security and administrative purposes in the event that: (1) We receive complaints about "Tell A Friend" e-mail(s) you sent or received; (2) the User's sending of the e-mail(s) gives rise to security or administrative issues; or (3) We investigate or aid in the investigation of any actual or suspected violations of the Web Site Terms of Service, this Privacy Policy, and/or any governing law or ordinance.

Finally, we do not save or review any modifications to the e-mail content. Accordingly, We do not undertake any duty of review or censorship of the "Tell A Friend" e-mails and hereby disclaim any and all liability for or arising from in any way the content, sending, or receipt of such messages, regardless of the grounds for or nature of the claim.

Communications You May Receive From Us

Mandatory Messages To Members
By signing on as a Member, you agree to receive periodic communications, via e-mail and/or other means, regarding the maintenance and operation of the Web Site, new Web Site features, other Web Site news or offers, and the like. You also agree to receive (either separately or included in the Web-Site related communication) periodic updates and promotional messages from participating states and provinces, their trade organizations or UPCH, the company that owns and administers the Web Site. You may opt-out of receiving these communications at any time by canceling your Membership.

Optional Messages To Members

During the Member sign-up process, you are also given the opportunity to opt-in or opt-out of receiving additional communications from third-parties. The relevant portion of the Member sign-up screen provides an opt-in selection. You may opt-out of receiving such communications by un-checking the permission box. If you wish to change your initial opt-in/opt-out selection (i.e., if you chose opt-in, but now wish to opt-out, or vice-versa), you may do so at any time by modifying your Self Profile by visiting the home page and signing in to the site. From the Members Area screen you may edit your profiles.

Other Privacy Issues

Website Links to Third-Party Sites

We may provide connections to other World Wide Web sites through the Web Site.

You should review the relevant disclaimer in the Web Site Terms of Service concerning third-party links. We make no representations and cannot vouch for the privacy-related policies or practices of any third-parties, including other websites.


What Are 'Cookies'?
Cookies are text files that a website saves on the computer of a visitor. Cookies usually hold information about the user, such as preferences, status, and settings. Most cookies are used to make using the Internet easier and faster. Most browsers enable the user to select whether or not to accept cookies, whether or not to notify the user when cookies are being stored, and whether or not to refuse all cookies.

How Do We Use Them?

We use cookies to help us remember you and your interests. This allows us to deliver content and communications designed to be of specific interest to you. Cookies also allow us to remember your password so you do not have to enter it each time you access the Web Site. Although your decision of whether to accept or refuse cookies will not interfere with your use of most of the Web Site, you must accept cookies to enable the personalized features described above. You should also note that we have no control over the use of cookies in the advertisements, banners, and other third-party links on the Web Site.

IP Addresses

What Is an 'Ip Address'?
An IP Address is a one-of-a-kind identifier that is assigned to every computer connected to the Internet. The IP address for that computer may change each time you connect to the Internet, or it may always be the same number for that machine, depending on the type of your Internet connection.

How Do We Use Your IP Address?

We retain the right to log IP addresses for system administration, security, statistical analysis, web site demographic analysis, and other purposes.

Communications To Us

Comments, suggestions, or other communications sent by you to us are deemed to be non-confidential. We have no obligations of any kinds in relation to such comments, suggestions, or communications and are free to use or distribute them in any way, including in relation to the administration, update, or improvement of the Web Site, without compensation to the author, sender, or any other party. All communication with must be sent via email or through our Support Form.

Last Material Change: 24.08.2021